Terms of Service

Last updated: February 24, 2026

These Terms of Service ("Terms") govern your use of the SignalScore platform operated by Sextant Labs ("we", "us", "our") at sextantlabs.io. By using our service, you agree to these Terms.

1. Service Description

SignalScore is a go-to-market effectiveness analysis tool. We provide:

Free SignalScore Scorecard: An automated assessment of your website across 8 dimensions of buyer psychology, messaging, and conversion architecture.
Full GTM Analysis ($299): A detailed report with research-backed findings, recommendations, and prioritized fixes.
Competitive Intelligence Report ($749): A comparative analysis of your company against up to 5 competitors.

2. Scoring Methodology Disclaimer

Our scoring methodology is based on published research from behavioral economics, sales psychology, and conversion science. Scores are analytical assessments, not guarantees of business outcomes. Individual results may vary based on industry, company stage, and go-to-market model. SignalScore is an informational tool and should not be the sole basis for business decisions.

3. Payment Terms

Free scorecards require no payment.
Paid reports are processed through LemonSqueezy, our payment provider.
All prices are in USD.
Reports are delivered digitally after payment confirmation.
Refund requests are handled on a case-by-case basis. Contact us within 7 days of purchase if you are unsatisfied.

4. Acceptable Use

You agree not to:

Submit fraudulent or misleading information.
Use automated tools to excessively request scorecards.
Redistribute or resell our reports without written permission.
Attempt to reverse-engineer our scoring algorithms.

5. Intellectual Property

The SignalScore methodology, scoring framework, and report templates are the intellectual property of Sextant Labs. Reports you purchase are licensed for your internal business use. You may share excerpts or scores publicly (e.g., in marketing materials) with attribution to Sextant Labs.

6. Newsletter

If you subscribe to our newsletter, you consent to receiving weekly emails featuring company teardowns and analysis. You can unsubscribe at any time via the link in each email.

7. Limitation of Liability

To the maximum extent permitted by law, Sextant Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of SignalScore. Our total liability for any claim related to the service shall not exceed the amount you paid for the specific report in question.

8. Disclaimer of Warranties

SignalScore is provided "as is" without warranties of any kind, express or implied. We do not warrant that scores will be error-free or that the service will be uninterrupted.

9. Changes to These Terms

We may update these Terms from time to time. Continued use of the service after changes constitutes acceptance of the updated Terms. Material changes will be communicated via email to registered users.

10. Governing Law

These Terms are governed by the laws of the United States. Any disputes shall be resolved in the courts of the applicable jurisdiction.

11. Contact

Questions about these Terms? Email us at scores@sextantlabs.io.